Privacy Policy

GENERAL:

  • When you access this website, we may collect your personal information in order to assist you;
  • When we collect your personal information, we only collect personal information that we believe is necessary for us to assist you;
  • We will only use your personal information in ways that you might expect it to be used in the course of our business;
  • We will not pass your personal information on without asking for your permission, unless required to by law;
  • Upon request, we will give you a copy of any personal information we hold about you;
  • We protect your information with internet facilities as well as internal procedures;
  • Upon request, we will provide you with information on how we handle personal information;
  • Any personal information collected will be destroyed once it is no longer required for the purpose in which it was collected.

CONTACT US FORM:

  • We only collect information that is necessary for us to provide you with our services through our functions and activities;
  • We only collect information in a manner which is fair and lawful;
  • We will only collect information from you through the feedback forms on this website;
  • We will not collect information directly from your computer or internet connection;
  • We only collect your information from you. Each form you complete will consist of details explaining why this information is to be sent. If your information is to be given to another party, this will also be made known on the form.

RESERVATION FORM:

  • We only collect information that is necessary for us to make a reservation for you;
  • Your details will be used to ensure that we can make an appropriate space available for you;
  • The information will be provided to necessary staff to ensure that those staff can fulfil their duties effectively and offer you the best dining experience possible;
  • Your name and email details will not be held on after the date of your reservation has passed. Your details will never be provided to any third party sources without your express permission.

INFORMATION USE:

  • We only record your e-mail address if you send us a message with a valid email address listed. Your e-mail address will only be used to contact you about the services we offer;
  • We only record your telephone number if you send us a message with a valid number listed. Your telephone number will only be used to contact you about the services we offer;
  • No information provided through this website is held within this website. It is only used to generate an email to event organisers. A copy of the email will also ber sent to the email address you enter in any form on this website;
  • We never have and never will sell or otherwise provide information collected from you to any third party unless this has been disclosed to you, is required by law, or we have received your direct and written permission to do so.

COMPLAINTS:

  • If you have a complaint about the way we have handled your personal information, please contact us using the "contact us" form, by sending email to townandcountrytavern@onestream.com or by telephoning the Tavern direct on (03) 5722 1788.